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Setup & how-to

Connecting your own domain to your email

Connecting your domain to your email means setting a few DNS records at your domain registrar, so that mail for your domain ends up at Mailflux. That sounds more technical than it is: you don't need any knowledge of servers, just access to your domain's DNS management. Count on about fifteen minutes of work plus some waiting time. In this guide we do it together, step by step.

By the Mailflux team Published on

Short answer to the question many people ask: yes, you can use your own domain name. If you already have one, you simply bring it along (you'll need DNS access for that). If you don't have one yet, Mailflux can register and manage one for you, so you don't have to do anything about this at all.

What you need

  • A Mailflux mailbox on your own domain (or a professional mailbox with your own domain to start with).
  • Access to the DNS management at your domain registrar or hosting party.
  • The exact record values for your domain. You'll find them in your Mailflux account; they are unique per domain, so never make them up yourself.
Email on your own domain

Connecting a domain to email: step by step

  1. Log in at your domain registrar and open the DNS management section (sometimes called DNS settings or zone management).
  2. In your Mailflux account, find the list of records that belong to your domain. Keep that screen open next to it, so you copy the values exactly.
  3. Add the MX records. These tell the rest of the world which server mail for your domain should go to. Exactly how to fill them in is explained in setting up MX records.
  4. Add the SPF record (a TXT record). It works like a guest list: it determines which servers may send on behalf of your domain.
  5. Add the DKIM record. It places a kind of invisible wax seal on your messages, so recipients can see they really come from you.
  6. Save everything. If you want to understand what each record does, take a look at email DNS records explained.
  7. Wait until the changes have taken effect. Usually that's done within an hour, sometimes it takes up to 24 hours.

Once the records are active, log in to the webmail at webmail.mailflux.eu and send a test mail to yourself. If it arrives, your domain is connected. The webmail works immediately in your browser, on any device, without having to install anything.

Prefer it in your mail program too?

The webmail is enough to get started, but you can also add your mailbox to a program like Thunderbird, Outlook or Apple Mail. Use IMAP for that, so your mail stays in sync across all your devices. You'll find the right server and port values at the IMAP server settings.

Not working?

  • Mail doesn't arrive. The DNS change probably hasn't taken effect everywhere yet. Give it up to 24 hours and test again afterwards.
  • Error about missing records. Check whether you copied the MX, SPF and DKIM values exactly from your Mailflux account, without extra spaces.
  • Two SPF records. There may only be one. Merge the Mailflux servers into that single record instead of adding a second one.
  • Can't figure it out? The frequently asked questions list the most common situations.

Done, and otherwise we're happy to help

If your test mail arrives neatly, you're done: you now send and receive on your own domain. If you do get stuck on the DNS settings, you don't have to solve it alone. We're happy to take a look with you, or we simply set it up for you. Request your mailbox with no obligation and mention that you'd like help connecting your domain.

Ready to get started?

Follow our step-by-step guide, or let us help you get set up personally.

Read the guide

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