Business email address for SMEs and small businesses
The challenge with a growing team
As soon as you work with a few colleagues, email becomes an organisational question. Who may access info@? Where do the orders land? And how do you make sure a customer always gets an answer, even when someone is on leave? As long as everyone uses their own separate address, it becomes a patchwork.
A common frustration is jumping back and forth between mailboxes. As one entrepreneur put it: "switching between accounts is hell for me." That happens when the shared address and the personal address live separately, each with its own login. It costs time, and mails slip through.
The solution lies in the setup: personal addresses for everyone, shared addresses for the functions, and one place where you manage it all.
Personal and shared addresses on one domain
For an SME, a combination works best. Every employee gets a personal address, for example voornaam@bedrijf.be. Alongside that, you set up shared addresses for the functions that don't belong to one person: info@, verkoop@, boekhouding@, support@.
You can fill those shared addresses in two ways. As an alias, you let incoming mail flow through to the mailbox of whoever is responsible for it, and you get 20 free of those per mailbox. If you want several colleagues to work together in the same inbox, you choose a real shared mailbox. That way a customer always gets an answer, even when the regular handler is briefly away. Want to explore that choice further, then email addresses for your whole team helps you on your way.
Central management instead of loose ends
The difference between messy and calm lies in the management. With Mailflux you manage all your company's mailboxes centrally under your own domain. New colleague? You create an address. Someone leaves? You stop the mailbox or forward it to a colleague, so ongoing conversations don't disappear.
For larger numbers there is bulk account management: you create and manage multiple mailboxes in one go, instead of clicking them one by one. If your organisation grows towards dozens of addresses, read managing many mailboxes.
Paying for email, not for a whole suite
Many small businesses are stuck with a heavy package because email happened to be part of it. You then pay for word processors, storage and tools that half the team never opens. That can be simpler.
With Mailflux you pay per mailbox for email, and nothing more. One clear price, billed annually:
- Basic €4.99 per mailbox: 8 GB, standard antimalware.
- Pro €6.99 per mailbox: 25 GB, premium antimalware, calendar, task list, CardDAV and CalDAV.
- Premium €9.99 per mailbox: 50 GB (expandable to 100 GB), with the same extras as Pro.
You choose the plan that fits per employee: the accountant perhaps Pro for the shared calendar, a temporary worker simply Basic. Want to understand how that approach compares to a bundled package, then read email without the bundle.
A business email address for SMEs: why Mailflux fits
Mailflux is professional email on your own domain, hosted in Europe and GDPR-compliant. Every plan includes antivirus, antispam and antimalware, automatic backups and optional two-factor authentication, plus 20 free aliases per mailbox. Everyone works via webmail in the browser or via their familiar mail program, on any device and without installation. And if you get stuck, you get real, personal service instead of a ticket number.
If you'd first like to calmly understand what a mailbox on your own domain involves, then a professional mailbox with your own domain explains that. An overview of all target groups is on who Mailflux is for.
FAQ
Frequently asked questions
How do I set up shared addresses like info@ and sales@?
You choose per address between an alias and a real shared mailbox. An alias forwards mail to an existing mailbox; a shared mailbox lets several colleagues work together in the same inbox. Both run under your own company domain.
Can I manage all my company's mailboxes centrally?
Yes. You manage all addresses under your own domain in one place, and with bulk account management you create or change multiple mailboxes in one go. That keeps management clear, even as colleagues join or leave.
Does everyone have to have the same plan?
No. You choose per mailbox between Basic (€4.99), Pro (€6.99) and Premium (€9.99). That way you give whoever needs a shared calendar a more extensive plan, while other colleagues stay on a lighter plan.