Setting up email in Windows Mail
What you need
- Your full email address (for example
jij@jouwzaak.be) and the password of that mailbox. - The Mailflux server and port details. The ports are the default values below; you'll find the exact server name in your Mailflux account or on the page IMAP and server settings.
- The Mail app on your Windows computer, open.
Want to know first what runs behind your email address? Then briefly read what email hosting is.
Setting up email in Windows Mail: step by step
- Open the Mail app and click the gear (Settings) at the bottom left → Manage accounts → Add account.
- Scroll down in the window and choose Advanced setup.
- Choose Internet email.
- Fill in your Email address, your User name (your full email address) and your Password.
- Under Incoming email server, enter the Mailflux server name and, under Account type, choose the option IMAP4.
- Under Outgoing (SMTP) email server, enter the same Mailflux server name.
- Tick the options for SSL for both incoming and outgoing email, and for authentication required for the outgoing server.
- Click Sign in. With SSL enabled, Windows Mail uses port 993 for incoming and port 465 for outgoing.
Your mailbox now appears in the list on the left and your messages are retrieved.
IMAP or POP?
Stick with IMAP4, as above. With IMAP your messages stay on the server and you see the same mailbox with the same folders on your computer, your phone and in the webmail. POP downloads your mail to one device and usually deletes it from the server, so you can no longer find it elsewhere.
Not working?
- Password is rejected. Check for typos and capital letters, and use the password of the mailbox itself, not your Windows sign-in.
- "We couldn't do that." Check whether the server name is correct and whether you chose IMAP4 under Account type.
- No connection. Make sure the SSL ticks for incoming and outgoing are on; that way the app uses ports 993 and 465.
- Sending doesn't work. Check whether authentication required is on for the outgoing server and that your full email address is filled in as the username.
- Still stuck? The full, up-to-date server values are at IMAP and server settings.
Done, and need help?
Send yourself a test message and send one back right away. If both arrive neatly, Windows Mail is set up correctly. By the way, you don't have to set up anything to read your Mailflux mail: the webmail works on any device directly in your browser. The Mail app is handy if you prefer to manage everything on your computer itself.
Rather not tinker yourself? We'll help you get going personally. Request your mailbox with no obligation and we'll set it up together.
FAQ
Frequently asked questions
Where do I find the advanced setup in Windows Mail?
In the Mail app, click the gear → Manage accounts → Add account. Scroll all the way down in that window: at the bottom is Advanced setup. Choose Internet email there to set up your Mailflux mailbox manually with the server details above.
Can't I enter a port number in Windows Mail?
Windows Mail doesn't always show the ports separately. If you turn on the SSL ticks, the app automatically uses the secure default ports: 993 for incoming and 465 for outgoing. If the server name is correct and the ticks are right, the app connects.